Fists or Palms? Choosing Your Stance for Feedback

The Invitation: Leading with Open Hands

Choosing to start a 360-degree feedback process is one of the most incredible gifts you can give to yourself and your team. It’s a moment where you say, "I care enough about our mission and our people to see the full picture." This isn't about bracing for a critique; it’s about stepping into the light. In the words of Brené Brown, “Vulnerability is the birthplace of innovation, creativity, and change.” By opening this door, you aren't just looking for "notes"—you are signaling to your organization that growth is a shared journey. You are showing them that you trust them enough to listen. That is a profound act of leadership.

The Posture of Grace

I want to invite you to check your posture. It’s easy to approach this by tensing up, like you’re anticipating a fender bender. But what if we shifted that? What if, instead of bracing for an accident, you sat with open hands, ready to receive a gift?

When your hands are clenched in a fist, you’re trying to protect what you already have, but you’re also unable to hold anything new. Dr. Tony Evans often teaches that you cannot manage what you refuse to acknowledge. Open hands allow you to catch the insights that will propel you forward. This process isn't a judgment on your character; it’s a map for your potential.

Celebrating Your Strengths

Crucially, this process isn't just about finding what's "broken." A true 360 shines a massive spotlight on your strengths—the specific ways you help your people and the business thrive. Those "superpowers" are just as vital to your development as your growth areas. In your debrief, we will spend just as much time celebrating what you’re doing right as we do looking at where you can pivot. You need to know what to keep doing just as much as what to stop.

While we celebrate those wins, we’ll also look at your areas of opportunity through that same open-handed lens—not as a list of failures, but as a direct challenge to become a more effective leader for every single member of your team.

Why This Matters

When we close the "blind spot gap," we don't just become better managers; we become more effective human beings. The impact is measurable. Research indicates that leaders who seek out and act on feedback are significantly more successful; in fact, organizations that foster a culture of open feedback see 14.9% lower turnover rates and a massive boost in team productivity (Gallup).

The Simple Shift

As you look at your results, don't get lost in the weeds. Use the Michael Bungay Stanier approach and ask yourself just one question: "And what else?" What else is this feedback telling me about how I can support my team? What else can I learn about my impact? When you stay curious just a little bit longer, you turn data into wisdom.

You’ve already done the hard part by saying "yes." Now, take a deep breath, open your hands, and get ready to grow. The best version of your leadership is waiting for you.

Beyond the Sessions: Navigating Your Leadership Post-Coaching

You’ve Finished Your Executive Coaching Engagement—Now What?

The final session has wrapped, the action plans are set, and the "graduation" high is real. But as you return to the daily grind, a common anxiety creeps in: How do I keep this momentum alive without my coach in my ear?

The end of a formal engagement isn’t the end of your growth; it’s the beginning of your "independent practice." Here is how to ensure your ROI continues to compound long after the contract ends.

1. Master the Art of the "Self-Coach"

The greatest compliment I receive as a coach is when a client says, "I just pause and ask myself the same questions you’d ask me, and that usually gets me over the hump." This is the transition from external guidance to Double-Loop Learning. Rather than just solving a task, you are questioning the underlying mental models that created the friction in the first place. You’ve essentially "downloaded" the coaching framework into your own internal operating system, allowing you to self-correct with far greater speed and autonomy.

2. Don’t Board the Hamster Wheel

Coaching provided you with something rare: protected time. Now that the sessions are off your calendar, the temptation to fill that gap with "urgent" emails is high. Don’t do it.

To maintain your edge, you must intentionally build in time for reflection, strategy, and execution:

  • Daily: 15 minutes of quiet reflection.

  • Weekly/Monthly: Increasing blocks for strategic deep-dives.

If you feel stuck, revisit your coaching notes. Those insights aren't relics; they are the foundation for your newly formed healthy habits. Build on those mindsets rather than letting them gather dust.

3. Diversify Your Support Ecosystem

Coaching is a powerful tool, but it is just one way to get your needs met. Depending on the "season of leadership" you are in, you might require a different outlet. Consider the highest and best use of your time and look toward:

  • A Personal Board of Directors: A curated inner circle that offers a diversity of thought and cross-industry expertise. These are the people who meet you exactly where you are, challenge your blind spots with radical candor, and provide the varied perspectives necessary to pull you forward.

  • Mentors & Advisors: Those who have walked the path before you or offer specialized technical wisdom.

  • Therapists & Friends: To navigate the emotional weight of leadership and maintain personal integration.

4. Lean into "Tune-Ups"

Remember, coaching doesn’t have to be a rigid, long-term commitment. Because you have the history of a full engagement, you are now a "high-efficiency coachee." You know how to prepare and how to get to the heart of an issue quickly.

Don’t hesitate to reach out for ad hoc "tune-up" sessions. Sometimes, a single, focused check-in is all you need to realign your compass and keep the momentum going.

How To Treat Your Boss During a Global Pandemic

How To Treat Your Boss During a Global Pandemic

There’s so much talk on what leaders should be doing for their employees or teams during this time and rightfully so. However, we’ve forgotten the fact that leaders need the same support as their team members during this time. They are not exempt from the impact of COVID-19. Let me give you a list of how to be a great “follower” in support of your leadership during this time of quarantine.